Privacy Policy

Effective Date: January 1, 2025

Drywall Masters respects your privacy. This policy explains what information we collect when you visit our website or contact us about water damaged drywall repair in Rockwall, Texas, how we use it, and the choices you have. We keep it simple and straightforward.

Information We Collect

When you reach out to us, we collect the details you share: your name, phone number, email address, property address, and a description of your drywall or water damage issue.

We also collect basic technical information automatically when you browse our site, such as your IP address, browser type, device type, pages you visit, and the time of your visit. This helps us understand how people find and use our site.

How We Use Information

We use your contact information to respond to your request, schedule a visit, provide an estimate, and follow up on the work we do. If you ask us a question, we use your details to answer it.

We use technical and usage data to improve our website, make it easier to find, and ensure it works well on the devices our customers use. We do not sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies and similar technologies to remember your preferences and understand how visitors move through the site. Cookies are small files stored on your device.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work as smoothly, but you can still contact us by phone.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to collect anonymous data about site traffic and usage patterns. These tools help us see which pages are popular and where we can improve.

These providers have their own privacy policies, and we encourage you to review them. We do not control how they handle data, but we choose tools that respect user privacy.

Data Sharing and Disclosure

We share your information only when needed to run our business: with our team members who schedule and perform the work, and with trusted service providers who help us with scheduling, email, or website analytics.

We may also disclose information if required by law, to protect our rights or safety, or in connection with a business transfer. We never sell your personal information.

Data Retention

We keep your contact and project information for as long as needed to serve you, comply with legal and tax requirements, and maintain our business records. When we no longer need it, we securely delete or anonymize it.

If you ask us to delete your information, we will do so unless we are required to keep it for legal reasons.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure storage, limited access, and using reputable service providers.

No method of transmission or storage is completely secure, but we work hard to keep your data safe. If you have concerns, please contact us.

User Rights

You can ask us to see, correct, or delete the personal information we hold about you. You can also ask us to stop sending you marketing messages at any time.

To make a request, contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our services are for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can remove it.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page and update the effective date.

We encourage you to review this page periodically. Your continued use of our website or services after changes means you accept the updated policy.

Contact Information

If you have questions about this Privacy Policy or how we handle your information, please reach out. We are happy to help.

You can call us at 972-884-4781 or use the contact form on our website. We serve Rockwall, Texas, and nearby communities.

Privacy Contact